CB2 vs. Crate & Barrel

Whats the Difference Between the Two Brands?

Style

Both CB2 and Crate & Barrel have expensive style selections with a curated touch to each piece. While Crate & Barrel has a range of contemporary and modern furniture with hints or other aesthetics, the company created CB2 to have a specifically modern catalogue of furnishings and decor. However, there are still some variations of other styles available.

CB2

One of the main differences between CB2 and Crate & Barrel is that the furniture and decor available at CB2 are entirely modern in design. This includes adaptations such as minimalist decor, Scandinavian and mid-century modern inspired pieces. Shoppers can also find furniture with designs, patterns and finishes that reflect bohemian and eclectic styling.

Crate & Barrel

People can find contemporary and modern style furniture throughout Crate & Barrel’s selection. Some of the furniture and decor that company has also falls into categories such as industrial, rustic, tropical and Scandinavian minimalist. Customers can customize some collection pieces by color and finish to better suit their decorating tastes.

Selection

Those who shop CB2 or Crate & Barrel may discover a vast range of furniture and decor for every room in the home. This includes anything from the entryway and living room to your bedroom, dining area and bathroom. Along with furniture collections, there are also individual pieces and plenty of gift ideas, artwork and hardware to browse from each brand.

CB2

Find modern style furniture for every room in your apartment or house from CB2 selections. Sofas, sectionals, tables and ottomans let you create a cohesive living room design. Meanwhile, tables and chairs, bar carts and islands are a great way to furnishing your dining room and kitchen together. Bedroom furnishings and decor include dressers, nightstands, wardrobes, beds and mattresses.

Additionally, CB2 has a large selection of modern home decor. Home accessories such as mirrors, curtains, drawer pulls and artwork make it easy for shoppers to customize their look. Find lighting of all kinds and expertly designed rugs and mats. The brand also has a variety of bedding, housewares and bathroom products to choose from, outfitting every room in the home with chic designs.

Crate & Barrel

Create a living room that feels like home with a sofa, sectional, accent chair, coffee table and media consoles. Crate & Barrel has dining tables, chairs, bar stools, sideboards and kitchen storage pieces for a well put-together dining room, too. Their bedroom furnishings include beds, headboards, dressers and nightstands as well as kid’s beds, cribs and bassinets.

Crate & Barrel has a curated assortment of home decor for inspired design. Find entryway accent cabinets or benches as well as tabletop pieces such as dinnerware, flatware and table linens. The brand’s home accents include pillows, candles, mirrors, botanicals and more. Rugs, mats, bedding and bath accessories are also available among the company’s large selection.

infographic comparing CB@ and Crate & Barrel
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Delivery

Delivery from CB2 and Crate & Barrel depends on where you live and the items you purchase. Because the brands are under the same company ownership, their delivery options and shipping methods are relatively the same. However, your costs may be different due to the location of local stores.

CB2

Each product goes under review before delivery so the company can use the shipping destination, item weight and size to determine the quickest, most economical delivery method. Customers can always upgrade their delivery type upon check out. The brand also ships to anywhere in the US and has international shipping available on most products. The delivery options that CB2 offers include:

  • Standard, priority or express delivery of smaller items by mail carrier
  • Basic Freight delivery to the customer’s door with an estimated arrival time
  • Local in-home delivery that costs a flat fee and involves product placement and packaging removal
  • Long distance in-home delivery that includes product placement in the home only
  • https://www.cb2.com/customer-service/faq-shipping-delivery

Crate & Barrel

Once again, the delivery options Crate & Barrel offers are similar to those of CB2. The company ships products anywhere in the United States and delivers to most international destinations. Still, the brand aims to provide customers with the fastest and easiest shipping methods according to the item they choose and where they live. Delivery methods include:

  • Standard delivery plus priority or express mail with shipping costs based on merchandise total
  • Basic freight deliveries shipped in a box and made to your door at an estimated time
  • Local in-home delivery with a flat fee per trip and includes a scheduled delivery time, item placement and packaging removal
  • Long distance in-home delivery by partnered professional shipping company and includes placement of item in room of choice
  • https://www.crateandbarrel.com/customer-service/faq-shipping-delivery

Design Services

Free design services available through CB2 and Crate & Barrel let customers curate their own home interiors at no cost. Professionals assist with a number of services in-store and virtually. Your preferred style and the items at that store may make it easier to determine which brand and design service you want to use.

CB2

Offering many free design services, CB2 has a variety of ways customers can style their homes with professional help. Shoppers can speak with a designer for tips, create mood boards and floor plans at no cost. They can also schedule in-store appointments during regular hours to skip crowds and have virtual meetings with a personal shopper.

  • https://www.cb2.com/cb2interiors

Crate & Barrel

Those who need assistance decorating their homes can use the free design services at Crate & Barrel. From start to finish, customers work with a design professional who helps them work with the furniture they already own. Design pros also provide 3D room visuals, floor planning, custom mood boards and pair together products, colors and patterns for more inspiration.

  • https://www.crateandbarrel.com/interior-design

Locations

Whether you prefer online or in-store shopping, where a furniture store is located matters. CB2 and Crate & Barrel are under the same ownership, but one brand has more store locations and a more international presence than the other. It might help you to consider where these companies are and how it may influence the design of some products.

CB2

Created in 2002 as a sister brand to Crate & Barrel, CB2 has home furnishings and decor geared toward a young adult audience. CB2 stores are separate from Crate & Barrel with furniture designs and styling that are entirely modern. There are more than 20 store locations across the United States as well as a couple CB2 showrooms in Canada.

Crate & Barrel

With more than 100 stores and franchises cross nine countries, Crate & Barrel has large presence in the domestic and international design industry. Established in 1962, the brand works with artisans worldwide to create inspiring furnishings and decor with products manufactured in 42 countries. Their lifestyle brands include high quality materials and exceptional style.

Warranty

Quality products should be reliable and, in case there are issues that arise, furniture companies often have warranties as a safety net. If you shop CB2 or Crate & Barrel, both brands have similar warranties covering the products they feature. Often, using these policies relies on proof of purchase for returns and exchanges due to manufacturing defects.

CB2

When it comes to warranties on products, CB2 has a lenient and open policy. The company wants every customer to have a positive experience. It trusts in the quality of their furnishings and hopes that you do, too. Therefore, if a customer is unhappy with a purchase or seeks a return, the brand promises to do its best to settle the matter.

If an item sold by CB2 has a manufacturing defect or is damaged in transit, customers can return or exchange the item with proof of purchase. Without proof, they can still exchange the piece for the same item. If dissatisfied with the product, furniture and rugs must be returned within 30 days after delivery or pickup while mattress warranties vary by brand.

  • https://www.cb2.com/customer-service/faq-returns-exchanges?st=warranty

Crate & Barrel

Since Crate & Barrel owns CB2, the two brands have very similar warranty and return policies. The company ensures a good experience for customers and offers services such as replacement, repair or exchange on many items to guarantee customer satisfaction. The brand emphasizes the quality of their products, hoping shoppers discover the same quality for as long as they own the piece.

Valid proof of purchase is usually required for every transaction when seeking an exchange for non-furniture items, furniture and rugs. Customized pieces cannot be exchanged unless there are manufacturing defects or damagers from transit. Then, the company will repair or replace whichever part of your furniture item is defective or damaged.

  • https://www.crateandbarrel.com/customer-service/faq-returns-exchanges?st=warranty

Social Responsibility

Both CB2 and Crate & Barrel undertake social responsibilities including philanthropy, environmental initiatives, and diversity. Crate & Barrel practices sustainable forestry in production and partners with world hunger and disaster relief agencies. CB2 pledges that 15 percent of their products and collaborations are represented by African American businesses, artists and designers.

  • https://www.cb2.com/15-percent-pledge
  • https://www.crateandbarrel.com/social-responsibility/1

Is CB2 or Crate & Barrel Right for You?

As sister brands, CB2 and Crate & Barrel have some similar services when it comes to warranties and delivery options. On the other hand, they do have a slightly diverse selection of furniture and decor.

Furniture shopping and decorating your place involves at least some research into what brands are the best quality and have stylish pieces that suit your taste. You might consider locations, warranties, style selections, delivery options, and other services or company values. By comparing the differences between CB2 vs Crate & Barrel, you can decide which brand’s services and products you like most.